Cookie Policy
Last updated April 12, 2026
Scope
This Cookie Policy explains how Genhone ("we," "us," or "our") uses cookies and similar client-side storage technologies, including localStorage and sessionStorage, on our public website and authenticated product. It focuses on storing or accessing information on your device.
This policy does not describe all personal data processing that may happen after data is collected. For broader privacy information, including server-side analytics events, please also see our Privacy Policy.
How We Use These Technologies
We use these technologies for two different purposes:
- Strictly necessary technologies, which support authentication, security, session continuity, and remembering your choice about optional analytics storage.
- Optional analytics technologies, which help us understand website and product usage.
Optional analytics are not required to use core account and product functions.
Cookie And Storage Inventory
| Name / Pattern | Provider | Storage Type | Purpose | Typical Retention | Consent Required |
|---|---|---|---|---|---|
| Session / __Host-Session | Genhone | First-party cookie | Keeps you signed in, stores your authenticated session, and supports token refresh | Up to 14 days, or cleared sooner on sign-out or expiry | No |
| cookie_consent | Genhone | localStorage | Remembers whether you accepted or rejected optional analytics on the public site | Until you change it or clear browser storage | No |
| cf_clearance | Cloudflare | First-party cookie | Remembers that a Cloudflare managed security challenge was passed on certain auth entry pages such as /login, /register, and /reset when the challenge is triggered |
Up to 30 minutes based on the current challenge passage setting | No |
| ph_ |
PostHog | localStorage and/or cookie | Stores analytics identifiers and related state, such as distinct ID, session or device state, referrer or campaign information, and configuration or feature-flag state when analytics storage is enabled | Up to 365 days by default | Yes |
| ph_ |
PostHog | sessionStorage | Maintains tab- or session-scoped analytics state while analytics is active | Current browser session | Yes |
Analytics And Identification
We use PostHog with the EU ingestion host https://eu.i.posthog.com.
If you use the authenticated product and analytics is active, analytics data may be associated with your account. For example, our frontend can identify your PostHog profile using your user ID and may include your email address and display name after sign-in.
Separately, our backend also sends certain product usage events to PostHog from our servers. Those server-side events are not themselves cookies, but they are part of our broader analytics setup and are described more fully in our Privacy Policy.
Your Choices
On the public website, the cookie banner lets you accept or reject optional analytics storage. Strictly necessary technologies remain active because they are used for security, authentication, session continuity, or to remember your choice.
Browser settings can also be used to block or delete cookies and local storage. If you previously accepted analytics storage and want to reverse that stored choice with the current implementation, you can clear site storage in your browser or contact us using the details on this page.
Legal Framework
Strictly necessary technologies are used under the ePrivacy exemption because they are necessary to provide security, authentication, session continuity, or to remember your choice about optional technologies. Optional analytics storage requires your consent.
Where personal data is processed as a result of these technologies, the applicable GDPR or UK GDPR legal bases and other privacy information are described in our Privacy Policy.
Updates To This Policy
We may update this Cookie Policy when our technologies, vendors, or legal requirements change. The latest version will always be published on this page.
Additional Information
For more information about how we process personal data beyond device storage and access, please refer to our Privacy Policy.
Contact Information
If you have questions about this Cookie Policy, please use the contact details in our Imprint, our contact form, or the email address shown on this page.
You can also contact us by email at Contact email is loading... for any questions regarding our cookie policy.